How do I return an item?
Please contact customer service for more information on returning an item. Thank you.
Refund/Return Policy: Original sales receipt must accompany
returns.
We accept returns for exchange or
refund 7 calendar days after delivery of the product. At our sole discretion
after 7 calendar days, we will offer an exchange or store credit only. Items
must be in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of
item(s) once we receive it. There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 7 days if you intend to return ANY item back to our store.
Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be
refunded. Customer is responsible for all shipping
costs if seller is not at fault. |